Customer feedback can be a powerful tool for business development, but it wouldn’t work without the right analysis. Every day, organizations around the world collect millions of user comments on their websites and in social networks, but most of them neglect this priceless source of information. Why? There may be two reasons: they either don’t realize the value of messages people send them or don’t know the methods of customer feedback analysis.
Improving the quality of health services is an important social issue in any country. A wide range of professionals from different spheres are involved in addressing this issue. Information and technological support for all participants of the medical processes (patients, doctors, authorities) is one of the most effective ways to make medicine more available and enhance people’s quality of life. Therefore, software development for the healthcare industry is among the core competencies of numerous IT firms.
The automotive industry is a huge economic sector that has to keep pace with innovative technologies to be able to create up-to-date vehicles. The automotive product pipeline is not a purely manufacturing process. It includes numerous stages, beginning with the concept and finishing with the delivery of ready vehicles to warehouses. To control and manage such a giant network of activities, manufacturers must integrate automotive software solutions into their business processes.
Reliable connections between customers and sales officers are key to a successful business. The most powerful driver allowing salespeople to increase client loyalty is a CRM (Customer Relationship Management) system.
The ideas presented in the legendary science-fiction movies Matrix and Avatar, where people live in the digital simulation of the world and have their virtual prototypes, are likely to become reality. The new technology named digital twins is able to create virtual models of objects, processes and large systems. Scientists believe that the digital twin of a human will also appear soon.
The Internet of Things is no longer an experiment. It is penetrating all vertical markets, promising new opportunities both for customers and service providers. The IoT infrastructure has the greatest potential to integrate the physical and digital worlds and create new revenue streams and business models.
The machine learning technology as a part of the artificial intelligence field is evolving quickly and has implications for all industries and areas of life. It’s important for businesses to be aware of the technological innovations, big changes and the latest trends. The best way to do this is to attend different tech events.
Marketing strategy is an integral part of any business. In the age of technological progress, digital marketing is becoming a highly demanded tool. Digital marketing is the promotion of products and services using digital media such as the Internet, smartphones, mobile devices, display advertising and more.
The security of IT landscapes and applications has become an essential competitive advantage in the age of digital transformation. Recent research has revealed that 32 percent of IT professionals consider the security impact of digital transformation their top concern. Thirty-three percent of executives consider that protection from cyber threats is the biggest digital transformation-related challenge.